The Chartered Institute of Credit Management (CICM) is Europe’s largest professional association for the credit community. Formed over 75 years ago, the Institute was granted its Royal Charter in 2014. The trusted leader in expertise for all credit and collections matters, it represents the profession across trade, consumer and international credit, and all credit-related services.

It is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional as well as services and advice for the wider business community.  
Being a CICM Member means being part of a community dedicated to giving power to your personal development, giving recognition for your commitment and providing expert services and information, whether you are a new recruit or the most seasoned Fellow.
Click here for 12 reasons why you should join the CICM.
The CICM’s professional training and qualifications raise knowledge, skills and performance and transmit an important message about you and your organisation. The CICM Awarding Body is regulated by the Office of Qualifications (Ofqual) and CICM qualifications are internationally recognised and accredited on the UK Qualifications and Credit Framework (QCF).
CICM professional qualifications have been specifically designed with the help of employers to be up-to-date and relevant to the current needs of business.  CICM unit awards and diplomas are nationally recognised and provide a benchmark for the profession.  Specialised units and a flexible structure gives the opportunity to build qualifications to suit roles and career ambitions.
Which qualification is right for you? Click here to see a breakdown and further information on the CICM qualifications.
Methods of study. Once you have registered with the CICM you need to decide how and where to study. Click here to see your options.
The CICM has a global reputation for providing high quality, flexible and effective training. It is committed to developing your skills and keeping your knowledge up-to-date whilst delivering cost effective training.

Click here for further details, and to download the full training directory and calendar.
Quality in Credit Management (CICMQ)
The Quality in Credit Management (CICMQ) accreditation is formal recognition of your organisation’s commitment to quality, continuous improvement and best practice in all things credit. It is applicable to all sizes of business and across all industries.
Once accredited you will gain an award with certificate, a comprehensive consultation report outlining areas of best practice as well as recommendations for improvement, and you can use the CICMQ logo on your website/literature.  Also you will be invited to join the ‘CICM Best Practice Network’ of organisations who share knowledge and experience and finally you will gain access to the CICM Best Practice library.
For further information, click here, or contact Chris Sanders on and 01780 722900.
For further details about the ICM, including upcoming events, please visit


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